• Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

Q:  What is Aptito All in One Digital Solution?

A:   Aptito is proud to offer state of the art:

                                  ® iPad Point of Sale System

                                  ® iPad/Android Digital Menu

                                  ® iPad/Android Real Time Reservation System

                                  ® iPad/Android Hotel App

                                  ® Self-Managing Real-Time Inventory System

Q:  Do I need Internet in order to use Aptito all in one digital solution?

A:  Our offline POS does not require a server or the internet. All info is stored on the iPad, and then synched with cloud. So if for example your ISP is down, your services will not be interrupted. We guarantee 100% up time 24/7 and 365 days a year.

Q: What kind of Technical/On-Site Support does Aptito offers to its customers?

A:  Aptito offers 24/7/365 Technical Support. Onsite support is available in majority of States. If you have signed up for Aptito services through one of our distribution partners, than the distributor will be able to provide onsite support for your establishment. Since Aptito’s All-in-One Digital Solution is a Cloud-based solution, a majority of the issues can be resolved remotely or by our Technical Support Team.

Q:  How easy is it to set up Aptito Menus?

A:  What seems like a very High-Tech/Complicated software to a naked eye, Aptito’s Management Control Panel couldn’t be easier to use. If you know how to browse through the internet, than you will be able to use our software – it’s as easy as 1,2, 3! And of course, we will be there for you 24/7/365 in case you have any questions along the way.

Q: How much are the startup costs in order to use Aptito All in One Digital Solution?

A:  Our monthly licensing fees start at only $99.00 per month. Hardware costs are about 50% less than the traditional POS systems on the market. For around $300 per month, you can outfit your whole establishment and upgrade it to the 21st Century Digital Era. Substantial Returns on your small invested are guaranteed by Aptito. For more information please visit: 90 Day Buyback Guarantee.

Q: What protection does Aptito.com offers against Theft?

A: Aptito manufactures its very own iPad/Android Secured Enclosures to prevent theft or accidental damage caused by everyday use in the restaurant environment.

Q: Do I need to install additional electric outlets in order to charge each tablet at the table?

A: The answer is: No. Aptito has developed its very own high-capacity backup charger that can be installed underneath each table. Each back charger can charge your tablet for up to 5 days and requires only a single overnight charge in order to be used again. (No, it is not expensive .)

Q: Is Aptito’s All-in-One Digital Solution available only in United States?

A: Aptito is proud to offer its software solution to clients all over the world.

Q: I already own a POS system; can I use it with Aptito’s Digital Menus?

A: You most certainly can. Although orders will not go directly to your POS system, it will communicate directly with your staff via any smartphone or iPod Touch, thanks to our Aptito Specific Communicator App, which acts as a direct communicator between your guests and your staff.

Q: Does Aptito have employee management tools like scheduling and payroll?

A: Yes, Aptito is proud to offer its clients the capability to create employee scheduling. Conveniently email each of your employees their weekly work schedule at the push of a button. Payroll implementation is coming shortly.

Q: What kinds of sale reports are available on Aptito?

A:  Aptito offers very comprehensive reporting system. You can retrieve just about any information about your sales and operations. We also welcome suggestions from our clients to suit each individual needs and to continuous improve our software and service.

Q: Does Aptito offer inventory system tools in its POS software?

A: Yes, we have created one of the most comprehensive, yet easily self-managed inventory systems on the market today. The system runs on its own, and only requires a one-time inventory input; the rest is automatically managed by our state-of-the-art inventory system.